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Abstract

home of the anti-paypal nightmares & complaints- anti-paypal
forums tell all about why this company sucks!- links, lawyers,
lawsuits & help with your paypal troubles- anti-paypal and
paypalsucks banners- faqs, what to do when paypal sucks-
news on paypal's troubles- how to contact paypal sucks with your
paypal complaints- link to paypal alternative-

Has Your PayPal Account Been Limited?

paypal alternative-

PayPal Horror Story Of The Month



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Welcome To PayPal Sucks!
So, what's wrong with PayPal? What do I need to know about PayPal and
what about the lawsuit? Friday March 12 2010

PayPal Sucks, aka No PayPal, is an anti paypal site exposing the
nightmare of doing business "the paypal way." Post your complaints,
troubles, fraud stories, lawsuits, and other dissatisfaction in the
forums. Read the sitemap, links & faq pages for help in resolving your
paypal troubles and complaints. Read about the most recent eBay/PayPal
Anti-Trust Class Action Lawsuit. If you are searching for an
alternative to PayPal, we strongly suggest acquiring a Real Merchant
Account. CLICK HERE FOR MORE INFORMATION.
1. According to PayPal accepting their ToS (Terms of Service) in effect
means you waive your rights to credit card consumer protection laws if
you want to use their service, and that you may not issue a chargeback
for unauthorized use of your credit card and PayPal account, or if you
do, then they have the right to limit your account. Is this legal? We
don't know. But it's how Paypal operates. See my credit card waiver
page for more information.
2. Their customer service is horrible. They used to hide their
telephone number, (intentionally - by their own admission) and only
provided support via "form" emails:

"As for the customer service, Sollitto said they intentionally make the
phone number very difficult to find in order to save costs."
This is confirmed in the book "PayPal Wars". If you have a problem, you
are at their mercy! (And you will eventually have a problem.) The only
reason their number can be found now is because they were forced to by
law (EFTA Electronic Funds Transaction Act) due to complaints from
users of this website. You can also click on our FAQs page. Just scroll
down a bit, and you'll find their phone numbers, plus their toll free
numbers as well, plus a huge list of unpublished PayPal phone numbers.
3. Their terms of service are not completely disclosed upon signup and
some key "conditions" are not disclosed. They fail to mention their
total lack of security to prevent your account from being compromised
by phishing & spoof sites. That if your account is accessed by a
criminal using one of these methods, PayPal will hold YOU monetarily &
legally responsible! Also, no place do they openly tell potential
members that their money is 100% at risk. That PayPal can, will, and
has in the past, completely cleaned out customers' accounts, (including
your checking or savings account) with no appeals process available.
Instead they bury in the fine print of 37 pages of their "Terms of
Service" (ToS) where they disclose to you that PayPal can close your
account for any reason what-so-ever, or no reason, and then you have to
wait 180 days to get your money. Think that'll never happen? Think
again. That's what everyone thinks till it happens to them.
4. If PayPal feels your actions are questionable, PayPal is the
investigator, judge, jury and executioner. "Telling your side" of what
happened, in most cases seems to be irrelevant. They also refuse to
provide you with the details of their investigation and withhold
documents they relied upon to make their decisions. Your only contact
will be an email that says:
Thank you for contacting PayPal. We apologize for the delay in
respondingto your service request.
After review, the decision has been made to keep your account locked.
This decision cannot be appealed.
If you have any further questions, please reply to this email.
That will be the end of it as far as PayPal is concerned. You can email
back, but you'll just get more of the same. Oh yea, and you'll have to
wait 180 days to get your money.
5. If you are a bona fide, up-standing individual with hundreds of
successful transactions, but someone pays you with a stolen credit
card, your account (by PayPal's own admission) is immediately flagged
as being "criminal behavior" and any money in that account is
confiscated. If a customer "disputes" the charge, same thing happens.
(See email above.) PayPal claims that they will fight chargebacks, but
read this before you fall for that one.
6. Paypal's fees for NON-credit card funding are the same as for credit
cards! This is the single biggest rippoff on their site. We understand
Paypal charging a fee when you fund your account with a credit card.
After all, they are being charged by Visa/Mastercard, etc. And we
understand there is a lot of fraud with credit card funding. However,
most of the money sent within the Paypal system no longer comes from
credit card funding. However, money spent from PayPal account to PayPal
account is subject to the exact same fees credit card purchases are!
This money has been in the system for years and is "clean." That is,
there are no fees at all to Paypal, and there is almost no fraud at all
with this money, but Paypal charges the SAME fees to transactions with
NON-credit card funds! Thus every transaction makes PayPal money, but
it's nothing more than an entry in a computer database on their system.
No money has actually moved, and there are no costs to Paypal. They are
just skimming the gravy.

PAYBACK'S A BITCH

Recent Additions:

Readers Choice: Top PayPal Alternative

PayPal Blocks Aid To Hurricane Victims

** PayPal Horror Story Of The Month **

-
PayPalSucks Cartoon!

While I'm sure it was the not the intention of the author, the book
"PayPal Wars" confirms many of the statements made by users and former
employees of PayPal.

I'm sure you've seen the posts across the net for a new "company"
called "greenzap." You might want to read my thread GreenZap is
probably a scam before you give away your money and personal
information.

User does a great job documenting PayPal's violations of the class
action lawsuit settlement agreement. Read the whole thread, especially
his response to PayPal's response to the AG's letter.

The difference between Microsoft and PayPal.

Man sues PayPal in small claims court and wins!

I've added some new "NoPayPal banners/logos to comply with the Ebay
"88x33 rule."

WARNING #1:PayPal removes critical seller protection feature starting
February.

WARNING #2: Watch your PayPal accounts for unknown items and charges.
We have three threads that seem to indicate database mixups since The
Great Paypal Outage of 2004. This one, where PayPal submits multiple
debits or charges to your debit or charge card until the wipe out the
bank account or charge limit, Here's one for an unrecognized item, and
here's one of debiting someone elses bank account.

Added: Spyware Page. Learn how to protect yourself from spyware,
phishing, etc.
Recent News:

New UK only forum for those on the other side of the pond with PayPal
problems.

Of course just as soon as we all understand spoof sites and phishing
emails, along comes a real email from PayPal that confuses the heck out
of everyone.

PayPalSucks Logo Stuff is now available.

- We all get a win from PayPal: "As a result of customer complaints,
PayPal has also received inquiries regarding its restriction and
disclosure practices from the Federal Trade Commission and the
attorneys general of a number of states. If PayPal?s processes are
found to violate federal or state law on consumer protection and unfair
business practices, it could be subject to an enforcement action or
fines. If PayPal loses the litigation described above or becomes
subject to an enforcement action, it could be required to restructure
its anti-fraud processes in ways that would harm its business, and to
pay substantial damages or fines. This according to eBay's annual
report filed 3/8/2004 with the SEC. That's US! You, me, and all the
others who have sent the letters, faxes and e-reports to the FTC and
Attornies General. It works! Just have to keep the pressure on them.

PayPal makes lots of changes to their Terms of Service! Better get
reading. Better yet, get your attorney to read it. One important note:
First time PayPal openly tells you they will debit your bank accounts
for amounts owed. They've stated this in previous ToS, but always
hidden behind the wording. First time they admit it in plain language.
(Or so I'm told, I've not found it yet!) But before you do that, please
read Judge Fogel's decision.

CBS New York does a story on Paypal.
__________________________________________________________________

Slightly Older News:

"We made good use of your site in evaluating complaints we've received
about PayPal, so from both a law enforcement and first amendment
standpoint, we're very supportive of "gripe sites" (assuming no libel,
etc.)."
Ken Dreifach
Chief, Internet Bureau
NY Attorney General

Scams abound with PayPal! Click here to learn how to protect yourself.

Angry with PayPal? Want to get results? Here's how.

Forbes names us one of the best again! (2005)
Forbes names us one of the best! (2002)

If you are looking for the link to the class action lawsuits, click on
"links" and it's there.

Here's how PayPal/X thinks of you:

As for the [PayPal users on] eBay complaints, Sollitto said the company
reads them, but takes them with a grain of salt, believing many of the
complaints to come from a vocal minority of squeaky wheels.

Note to Sollitto: It was a "vocal minority of squeaky wheels" that
founded this country! So, if you are scammed and PayPal doesn't even
offer a phone number to talk to you about it, if your account is frozen
for reasons completely out of your control (or even knowledge) and want
to know why, or when you can get your money, or if you can't get the
site to take your credit card or bank account, you are just a "vocal
minority of squeaky wheels." Just thought you might like to know. (As
quoted in an MSNBC report on PayPal which is no longer online.)

But this is just the tip of the iceberg. Read others' stories in our
forums!

Disclaimer: Some of the language in the forums can get a little
"colorful." We do not condone such language, but we also realize people
are angry over what PayPal has done to them. Just a warning; if you are
offended by harsh language, you might want stay clear of the forums.
However, if you want to know why people are so angry, then you owe it
to yourself to find out .

Oh, and if you think, "that'll never happen to me," that's what these
people thought, too .

Credit Card Processing Alternatives To Paypal
free site statistics-

Quick links to popular areas of the site:
PayPal Sucks Blog
Old Forums
StormpaySucks Forums
EbaySucks Forums
CitibankSucks Forums
PayPal touts it's Seller Protection Policy as "excellent", but we say
it's a farce and at least one PayPal employee agrees!
PayPal claims to fight chargebacks, but we have two threads that
challenge that claim: Thread1 & Thread2. Additionally, PayPal will no
longer allow it's users to opt out of credit card funding.
Phishing/Spoofing reach epidemic levels
Spyware is the 2nd most likely way to be scammed online.
Reporters looking for people to interview on the record.
Former Paypal Employee #1 clears his conscience & offers help
Former Paypal Employee #2 gives some helpful tips to avoid problems
with PayPal
Paypal Whistle Blower #1. The early years of PayPal as told by a PayPal
employee.
WARNINGS you must read!
Security Solutions Page
Research Tools

Visitor 173.160.130.3 using on at paypalsucks

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